Feedback

If you have ever bought jewellery from me, been gifted a piece or ordered something bespoke I would be very grateful for any feedback. Good reviews help new customers know they can trust me and I’m always looking to tweak and improve the was I run my business so any information you can provide is invaluable.


Testimonials

Absolutely in love with my bespoke signet ring, I really appreciate the time taken to get every detail spot on. It was so wonderful to be able to have a basic idea of what I wanted and go through the process of it being made into something unique that I’ll treasure forever. Thank you so much.
— Jenna, 2022

When I spotted Ailsa’s shop on Instagram I knew I wanted her to make our wedding rings as she perfectly matched what I was looking for. My husband chose a simple white gold band and I wanted something that would fit around my engagement ring using gold from my grandparents rings. Ailsa designed me a beautiful, simple but elegant ring and I love it! She also made me a pendant from the remaining gold. I would 10/10 recommend Ailsa Ritchie Jewellery, she was professional and very friendly and had our rings ready for us in a really reasonable amount of time and at a reasonable price!
— Heather (2022)

Cannot recommend Ailsa enough! She listened to all our requests, gave us a full range of options and advice for each item and kept us really engaged in the process, meaning we were left with rings that felt truly ours. Originally Dimitris was just looking to get an engagement ring for me but after seeing the quality of work going into it, we simply had to get him one too. She was also really open about pricing and we were also thrilled at how affordable it was to buy bespoke! Looking forward to working with her again on our wedding jewellery.
— Jessie, 2021

Ailsa was absolutely amazing when it came to getting our engagement ring and wedding bands made.
I had no idea where to start and she helped with all the choices and explained them all, from the metal used and also which jewels are available. We picked a lab grown Moissanite which suited us perfectly and is beautiful.
The whole process from start to finish was excellent and Ailsa did a fantastic job with every aspect of it. I recommend her to all my friends when they mention jewellery!
— Fraser, 2021

When it came time to thinking about an engagement ring there was no doubt who I was going to ask. I’ve followed Ailsa’s work for a long time and always hoped she would be able to make a ring for me when the time was right . From the very first email, Ailsa was professional, super helpful and knowledgeable. She provided me with loads of examples that suit my budget. I’m over the moon with the end result as is my Fiancé. We will 100% be going to Ailsa when the time comes for wedding bands. Ailsa is everything you’d expect from an independent business AND MORE!
— Ben, 2021

I bought a beautiful pair of Ailsa’s blue-green enamel drop earrings via her online shop after seeing them on Instagram - they came nicely gift wrapped and arrived quickly, just in time for an important birthday! The shopping experience was really easy, and the earrings still look good as new after a few years of wear - great product and service, definitely check out the online shop for commissions and sale bargains too!
— Mairi (2021)

Ailsa was a joy to work with. She was communicative and friendly. My ring is absolutely gorgeous and she was extremely helpful in ideas and very positive about using my Grandma’s rings. Thank you so much for everything.
— Helen (2023)

I am absolutely in love with my bespoke ring. Ailsa had wonderful ideas about how to bring my grans sapphire from her engagement ring to life in a new way. It is unique and has a wonderful flow to it. Ailsa was extremely responsive, took time and care to get my input at each stage and the whole process felt very personal. The intricate leaf details really make the ring! I cannot recommend Ailsa highly enough.
— Cara, 2022

Ailsa was absolutely fantastic from start to finish in making our bespoke wedding rings. I have a uniquely shaped engagement ring and was looking for something to fit the style and shape of the ring. Ailsa communicated to us some different options for how to go about this, and was flexible to our needs regarding our budget! Although my fiancé didn’t require anything uniquely shaped, the ring that Ailsa created for him was absolutely perfect and exactly what he had hoped for.

I cannot recommend Ailsa highly enough - her work is fantastic! I even left with some earrings and a necklace for my bridesmaids!
— Frances, 2021

Ailsa made our beautiful wedding rings back in 2018. I wanted a super thin gold band and my husband wanted a chunkier gold band. Her designs were perfect for us. They are still as beautiful as the day we got them. Ailsa has since resized my ring, and we’ve kept in touch-you just don’t get that personalised service at a generic jewellery store in my opinion. 100% get Ailsa to make your wedding rings - she’s the best!
— Laura (2021)

We took the bangle straight to Fiona and she loves it! Thanks again for all your help and hard work and I shall certainly recommend you to everyone.
I think I’ll get a bangle made for myself in due course!
— Anna (2020)

I’m delighted with Ailsa’s work on my ring. It was a bad design (bought elewhere) to begin with and kept breaking. Ailsa sensitively and thoughtfully redesigned and mended it. The stone hasn’t lost any of its impact and it means I can wear it without fear of losing it. Ailsa was fantastic at keeping me updated and I really appreciated her care and consideration. Thank you, Ailsa!
— Georgia, 2021

Beautiful pendant presented in a pretty gift box. I love how each piece is individual and makes the perfect present!
— Rochelle (2021)